Meet Michael Ostergren
"This bank makes decisions quickly, often in just a couple of days. That means we’re able to offer our clients a high level of service they can’t find elsewhere."
Accorde Orthodontists. Randahl Construction, Precision Flexo, and Gravure.
These are just some of the Twin Cities companies that depend on North American Banking Company Assistant Vice President Mike Ostergren to ensure they have the financial capital they need to prosper.
With a banker mother and an accountant father perhaps Michael was destined to become a banker. He is certainly grateful to have landed at North American Banking Company.
One reason he places such high value on the bank is its family-like culture and the people he gets to work with. "When I interviewed here, I talked with five people. Every one of them told me the same thing—that they really like working here."
While such comments might be lip service at another bank, they're not at North American Banking Company. "People really do like working here," says Michael. As proof, you need look no further than the dozen or so employees who have been with the bank since its very first day, 20 years ago. "That longevity really appealed to me because there was a lot of turnover at the bank where I was working at the time," says Michael.
Another thing that appealed to Michael was the bank's "take action" culture established by co-founders Michael Bilski and Brad Huckle. "Unlike other banks I've worked at, this bank makes decisions quickly, often in just a couple of days," says Michael. "That means we're able to offer our clients a high level of service they can't find elsewhere."
Accorde Orthodontists is one client that appreciates the bank's commitment to service. "The company was eager to purchase a piece of land and open another office, but the bank they were working with just wasn't getting it done," says Michael. "Accorde's real estate broker suggested they call us, and we submitted a detailed proposal just two days later. The first bank finally presented its proposal—two weeks later. By then, we'd already closed the deal."